Cleaners Harringay Health and Safety Policy
This Health and Safety policy sets out how Cleaners Harringay manages health, safety and welfare for our employees, subcontractors, clients and members of the public. Our aim is to provide professional cleaning services while preventing accidents, injuries and ill-health, and to maintain safe working conditions at all sites where we operate.
Policy Statement and Objectives
Cleaners Harringay is committed to high standards of health and safety across all cleaning activities. We will identify and control risks associated with our work, provide appropriate information, instruction and training, and promote a positive safety culture. We expect everyone who works for or with us to cooperate with this policy and to take reasonable care for their own safety and that of others.
Our key objectives are to prevent accidents, work-related ill-health and damage to property, to comply with relevant health and safety legislation and guidance, and to continually improve our safety management practices through monitoring, review and learning from experience.
Responsibilities
The management of Cleaners Harringay has overall responsibility for implementing this policy and for providing adequate resources to maintain safe systems of work. Managers and supervisors are responsible for ensuring that staff understand and follow safe working procedures, that risk assessments are carried out and updated, and that any incidents or hazards are promptly addressed.
All employees and subcontractors are required to cooperate with health and safety instructions, to use equipment and substances safely, to report hazards, accidents, near misses and concerns, and to refrain from interfering with or misusing anything provided in the interests of health, safety and welfare.
Risk Assessment and Safe Systems of Work
Cleaners Harringay will carry out suitable and proportionate risk assessments for our cleaning activities. These assessments will consider hazards such as slips and trips, manual handling, use of cleaning chemicals, electrical equipment, lone working and working in occupied premises. The findings of risk assessments will be shared with relevant staff and will be used to develop and implement safe systems of work.
Risk assessments will be reviewed periodically and whenever there are significant changes in work processes, equipment, locations or relevant legislation. Staff are encouraged to contribute to risk assessment reviews by reporting new hazards or changes in conditions at client premises.
Training, Information and Supervision
We will provide appropriate health and safety training for all cleaning staff at induction and on an ongoing basis. Training may include safe use of cleaning chemicals, correct manual handling techniques, safe use of equipment and machinery, infection control measures, personal protective equipment requirements, emergency procedures and site-specific safety rules.
Supervision will be proportionate to the level of risk and the experience of the employee. Information about hazards and controls at each site will be provided in a clear and accessible way to ensure that staff understand the precautions they must take.
Chemical Safety and Control of Substances
Cleaners Harringay will ensure that all cleaning products and substances used in our work are assessed for health risks and are stored, handled and used safely. Safety data information supplied by manufacturers will be reviewed, and control measures such as ventilation, dilution, use of personal protective equipment and safe storage will be implemented.
Staff will be trained in the correct use of cleaning products, including not mixing incompatible substances, following specified dilutions and using appropriate dispensing systems where provided. Wherever reasonably practicable, we will select products with lower health and environmental risks while remaining effective for their intended purpose.
Equipment and Personal Protective Equipment
All cleaning equipment provided by Cleaners Harringay will be suitable for its intended use, maintained in a safe condition and inspected regularly. Defective or damaged equipment must be taken out of use immediately and reported to a supervisor. Staff will be instructed in the safe operation of machinery such as vacuum cleaners, floor machines and other powered equipment.
Personal protective equipment such as gloves, eye protection, masks or footwear will be supplied where identified by risk assessment. Employees must use and look after this equipment as instructed and report any loss or damage. We will ensure that protective equipment is suitable, maintained, cleaned or replaced as necessary.
Working in Client Premises
Our cleaning services often take place in homes, offices and other occupied buildings. We will take reasonable steps to protect clients, visitors and members of the public from risks arising from our work. This includes safe placement of warning signs, safe routing of cables and equipment, controlling access to work areas where necessary, and maintaining good housekeeping to prevent slips, trips and falls.
Staff must respect client property, maintain confidentiality, and follow any site-specific safety rules provided by the client, provided they do not conflict with our own health and safety standards. Any hazards noticed on site that may affect occupants or our staff must be reported without delay.
Manual Handling and Ergonomics
Lifting, carrying and moving equipment, materials and waste bags are common tasks in cleaning work. Cleaners Harringay will aim to reduce the need for manual handling wherever reasonably practicable by using trolleys, wheeled containers and other aids. Where manual handling is unavoidable, staff will receive training in safe techniques and will be instructed to avoid lifting loads that are too heavy or awkward for them.
We will encourage staff to work in ways that minimise strain, such as adjusting handles and tools to suitable heights and taking short breaks from repetitive movements where possible.
Accidents, Incidents and First Aid
All accidents, near misses and dangerous occurrences involving our staff or arising from our work must be reported as soon as possible. Cleaners Harringay will record and investigate incidents to identify root causes and to implement corrective actions to prevent recurrence. We will cooperate with any investigations by clients or enforcing bodies where required.
Suitable arrangements for first aid will be made at each work site, either by relying on the facilities provided by the client where agreed or by supplying basic first aid provisions as appropriate to the nature and location of the work.
Health, Welfare and Wellbeing
We recognise the importance of protecting not only physical safety but also the overall health and wellbeing of our staff. Cleaners Harringay will take reasonable steps to prevent work-related stress, fatigue and ill-health by managing workloads, providing support and encouraging open communication about any health concerns linked to work.
We will ensure that welfare needs such as access to toilets, wash facilities and drinking water are considered for each work assignment, either through client arrangements or our own provisions where feasible.
Consultation and Communication
Cleaners Harringay values the input of employees in improving health and safety. We will consult with staff on matters that affect their safety, share relevant health and safety information, and encourage suggestions for safer ways of working. Concerns raised by staff will be taken seriously and addressed promptly.
Monitoring, Review and Continuous Improvement
This Health and Safety policy will be monitored to ensure it remains effective and is followed in practice. We will review the policy regularly and whenever there are significant changes in our operations, services or legal requirements. Lessons learned from incidents, audits, staff feedback and industry developments will be used to improve our health and safety performance.
By working together and following this policy, Cleaners Harringay aims to provide safe, reliable and professional cleaning services that protect our employees, our clients and the wider community.